Verizon Business Digital Voice
A professional communications solution over a secure cloud-based VoIP connection.
- Stay organized with over thirty powerful, enterprise-level calling features.
- Route calls to whichever series of numbers or employees you want.
- Manage calls from the office, on the go, and between your devices.
- Receive visual voicemail WAV audio files sent to your email.
- Reroute calls to a pre-set number in the event of a power outage.
Special phone equipment is required for the 30+ features to work. If you want to keep your current standard phone, an Analog Converter is required or you can buy new IP phones for exceptional sound quality. All equipment can be paid for over 12 months without interest. If you don't want to purchase equipment, ask about standard phone packages that work with standard phones.
Choose your Verizon phone plan
Hardware is crucial to your Verizon business phone. We offer a variety of models to handle small office call volume or lots of calls. See our phones.
Powerful calling features
Convenient, cost-effective calling over a secure cloud-based connection.
Advanced
These enterprise-level features can help you level up your small business:
- Administrator Portal
- Auto Attendant
- Hunt Group
- My Phone Portal
- Music on Hold
- Shared Call
- Unified Messaging
- Visual Voicemail
- Voicemail to Email
- Voice Portal
Favorites
Benefit from many powerful business features as a package standard:
- Call Forwarding
- Call Hold / Call Resume
- Call Redial
- Call Transfer
- Call Waiting
- Call Waiting ID
- Inbound Caller ID
- Speed Dial
- Voicemail
Mobility
Your business is mobile. Your phone service should be, too. These features help:
- Business Continuity
- Call Notify
- Chrome™ Dailer
- Desktop Client
- Instant Messaging (Coming Soon)
- Mobile App
- Simultaneous Ring
Monitoring
Stay on top of who’s calling with these perks:
- Barge In
- Busy Lamp
- Call History
- Monitoring
- Outbound Caller ID Blocking
- Outgoing Call Plan Management
Productivity
Get more done and avoid interruptions with a these helpful extras:
- Anonymous Call Rejection
- Call Logs with Click-to-Dial
- Call Park / Call Retrieve
- Call Return
- Do Not Disturb
- Extension Dialing
- Feature Access Codes
- 3-Way Calling
- Personal Phone Directory
- Selective Call Rejection
Watch your business grow
Take advantage of the additional benefits Verizon Business Digital Voice offers.
- Fios digital voice scales as your small business grows
- Option to add aditional voice mailboxes
- Push to Talk and Group Paging available
- Unlimited nationwide calling
Amp up your productivity.
Tall orders? No problem. When you bundle Business Digital Voice with Fios business internet service and Fios TV, you can tackle your workloads.
Learn more about Verizon business bundles ❯
Get more done faster with Fios Internet for Business.
Fios Internet for Business brings the reliability and speed of a fiber-optic network to your operations. Get speed from 200 Mbps to 1 Gpbs so your data can move as fast as your business does.
Fios internet service is built for the way modern businesses work—with upload speeds equal to download speeds—so you can share files and store them in the cloud for convenient access.
Bundles start at just $89.99/mo.
Kick customer service up a notch by providing Fios TV.
Providing TV for your customers is a great way to keep them on-premises longer and make their wait times more pleasant. Fios TV for Business is built with you and your customers in mind.
Preselected channel lineups don't fit all businesses. Unlike Spectrum cable TV, Verizon custom packages let you tailor the programming to your customers, without the added cost of extra channels that won't get viewed.
Fios TV custom packages start at
15+ channels (5+ HD)
$
35/moPlus taxes, fees and equipment charges. No contract required.
Why bundle? There’s more to it than saving money.
Bundling isn’t just about cutting costs—although that certainly helps. When you bundle services from the same service provider, you help streamline your entire operation and create less work for your billing department. You also get more consistent services since you’re already familiar with the brand.
When you bundle with Verizon, you also get access to our 24/7 business support for all your services. And you get all the benefits of the Verizon Fios fiber-optic network powering your whole business—benefits like HD voice and 99.9% reliability and blazing speeds.
Business Digital Voice has success on speed dial.
Bundle 5 VoIP lines with up to 940/880 Mbps speeds and get a special price + an additional basic line at no additional cost.11
Frequently asked questions
Do I really need a separate business service? Isn't cell service enough?
If your business is very small, you might be able to get away with using only cell service to communicate. This is a possible cost savings since you’ll probably need cell service even if you have a dedicated business line.
You’ll miss out on a lot of powerful benefits that come with a business phone system, though. A few of the thirty-plus calling features Verizon Business Digital Voice offers won’t be available with a cell plan:
- Desktop Client
- Music on Hold
- Simultaneous Ring
- Call Transfer
- Voicemail to Email
Can I get Visual Voicemail messages with Verizon Business Digital Voice?
Yes, Verizon Business Digital Voice includes Visual Voicemail.
Is Verizon Business Digital Voice a VoIP service?
Yes, Verizon Business Digital Voice is a VoIP service.
VoIP stands for Voice over Internet Protocol. It essentially refers to telephone service that transmits signals over high-speed internet rather than through a standard telephone line. VoIP phone service has many advantages over traditional phone systems:
- Powerful technology to make every minute count
- Advanced features to connect customers and employees
- More cost effective
- Easier to scale
Why is fiber service a better choice for my business?
Fiber networks use fiber optic cables to transmit data. These cables are significantly faster and more robust than traditional copper cables, so more data can be transmitted over longer distances in the same amount of time. Verizon Fios voice delivers crystal-clear HD voice, crisp TV picture, and powerful high-speed internet that can handle heavy loads easily.
Can I choose my own telephone number with Verizon Business Digital Voice?
Yes, with Verizon Fios digital voice you can choose a phone number that matches your business’s brand and image.
Is there a service agreement or contract with Verizon Business Digital Voice?
We offer both month-to-month and two-year contract options. With a two-year service agreement, you qualify for better pricing for Verizon Fios business services, including Business Digital Voice. This helps ensure a consistent price throughout the term of your service.
Does Verizon offer service for medium-sized businesses?
Yes. Verizon has several phone service options designed to suit the changing needs of growing businesses. Verizon Business Digital Voice can support up to 99 lines, perfect for many medium-sized businesses ready to bundle internet and phone. Visit our medium business page to learn more about Verizon Business Connection bundle, Verizon Virtual Communications Express, dedicated internet lines, and secure private networks to protect important data.
[11]: Gigabit network connection to your office. Actual speeds vary due to device limits, network and other factors. Avg. speeds betw. 750-940 Mbps download/750-880 upload.