Verizon Fios Customer Service: Here For You.
At Verizon, customers come for the price but stay for the service. Find answers to frequently asked questions, tech support, and more.
How can Verizon help you today?
Devices in Crisis? Get Technical Support.
When turning it off and back on again doesn't do the trick, it's time to call on Verizon Tech Support. For all questions concerning your internet, phone, or TV support, call 1-800-VERIZON (or 1-800-837-4966)
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Order New Service.
Changing it up isnt just for hockey players. With Verizon you have the option to mix and match your service with different mix and match and packages. So whether you're looking for faster internet or you want to add another service to your mix and match, Verizon has you covered
Call 1-855-470-8217 >
Check My Order.
If you recently placed an order and want more information, such as order confirmation or shipping details, log in to your account and check your order status.
Log In >
Fios by Verizon FAQ
Changing or Cancelling Service
Fios Internet is Verizon's premier internet service. You can choose a Fios package with internet speeds as fast as 50/50 Mbps or faster speeds up to 500/500 Mbps (up to 940/880 Mbps in select areas)‡.
We hate to see you go! To cancel service simply call 1-844-837-2262 during business hours, Monday-Friday 8:00 am-6:00 pm (ET). Learn more.
To check service availability in your new area, log into your verizon.com account and input your new Zip Code. Learn more.
Billing and Accounting Questions
To view your latest bill, sign in to your account by going to www.verizon.com/home/myverizon
Sign in to your verizon.com account and select the autopay option.
to register, follow this link and follow the prompts to create an account: https://activate.verizon.com/register/login
To retrieve your username and/or password go to verizon.com/home/myverizon and click on either Forgot my Verizon Password or Forgot my Verizon Username. Follow the prompts to retrieve it and Verizon will contact you shortly to create a new username and/or password.