Fios by Verizon FAQ
Changing or Cancelling Service
Fios Internet is Verizon's premier internet service. You can choose a Fios package with internet speeds as fast as 50/50 Mbps or faster speeds up to 500/500 Mbps (up to 940/880 Mbps in select areas)‡.
We hate to see you go! To cancel service simply call 1-844-837-2262 during business hours, Monday-Friday 8:00 am-6:00 pm (ET). Learn more.
Billing and Accounting Questions
To view your latest bill, sign in to your account by going to www.verizon.com/home/myverizon
Sign in to your verizon.com account and select the autopay option.
to register, follow this link and follow the prompts to create an account: https://activate.verizon.com/register/login
To retrieve your username and/or password go to verizon.com/home/myverizon and click on either Forgot my Verizon Password or Forgot my Verizon Username. Follow the prompts to retrieve it and Verizon will contact you shortly to create a new username and/or password.