Change

Verizon Customer Service

See how Verizon customer service can support you

Verizon customer service is technical support you can count on. From fixing connectivity issues to answering questions about services and equipment, we guarantee prompt and efficient service during each call.

stakeholder icon

Current Verizon customer

Access account details, technical support requests, and billing information all in one place.

cross device icon
news icon

Online Exclusive! Order fiber internet online and we'll waive the $99 setup charge

Man relaxes on couch while paying bills on his phone.

How to use Verizon Bill Pay

Verizon customer service makes bill pay easy through convenient options such as: payments online, in person, over the phone, and by mail. Other options include:

  • Auto-pay
  • Pay with your remote
  • My Fios app

Browse bill pay details to pick the right option for you.

Woman browses the internet on a tablet at home.
Woman browses the internet on a tablet at home.

Best Solutions for Verizon Fios Internet

Verizon customer service for Fios internet gives you the support you deserve, allowing you to browse the web with almost no worry, regardless of the Fios internet solution you chose.

Living with slow internet speeds? We have a solution. Take our internet speed test to get a measurement of your current broadband speed and see options for improvement.

Still have questions? Call Verizon Fios Customer Service

Woman relaxes on pillow while watching tv.
Woman relaxes on pillow while watching tv.

Top solutions for Fios TV

Get your daily dose of Fiber while watching all your favorite shows with Verizon Fios TV. Enjoy the support of Verizon Fios TV customer service to keep you connected where it matters most.

Call Verizon Fios Customer Service:

Woman talks on the phone at home.
Woman talks on the phone at home.

Browse Fios Digital Voice solutions

Fios Digital Voice offers nationwide and international calling through a Fios internet connection using Verizon’s 100% fiber-optic network. Access your own line, a crystal-clear signal, and the ability to forward calls and voicemails to your mobile device with minimal interruptions.

Verizon customer support hours

At Verizon, customer service is what we do.

Our trained customer service representatives are available from 8:30 AM - 5:00 PM Monday through Friday to answer any questions you may have and support your connectivity and technical issues.

Frequently asked questions

How do I speak to Verizon customer service?

You have a couple of options for speaking to Verizon customer service, depending on which services you have with Verizon. 

  • For Verizon Wireless and 5G Home Internet support, call 800-922-0204 between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays. 
  • For Verizon Fios Internet customer support, call 800-837-4966 between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays. 
  • You can also use Verizon’s 24/7 online chat option, or sign in to your My Verizon account for account-related queries.

How do I contact Verizon billing?

For questions about your Verizon Wireless or 5G Home Internet bill, call 800-922-0204 between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays, or view your bill, make a payment, manage Auto Pay, and review account changes in your My Verizon account.

For questions about your Verizon Fios bill, call 800-837-4966 between 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays.

What are the hours for Verizon Wireless customer service?

Verizon account and billing customer service is available by phone between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays. Online chat support is available 24/7; for the best results, log in to your My Verizon account and chat from there.

What is the number for Verizon customer service?

Verizon has two main customer service numbers, each focused on specific services. For Verizon Wireless and 5G Home Internet support, call 800-922-0204 between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays. For Verizon Fios Internet customer support, call 800-837-4966 between the hours of 8 AM and 7 PM Monday through Saturday and between 8 AM and 5 PM on Sundays.